22 January 2021
Breaking News
Thursday, 26 March 2020 08:30

CFTC urges consumers to buy certified products

Written by  Memory Chatonda

Blantyre, March 26, Mana: Competition and Fair Trading Commission (CFTC) Executive Director, James Kaphale has advised consumers in the country to desist from buying substandard goods on the market to protect their lives.

Kaphale said on Tuesday during the commemoration of World Consumer Rights Day in Blantyre which was held under the theme: ‘Protecting consumers from substandard goods’.

He said it was disheartening that consumers in the country continue to be duped with substandard goods despite the commission’s efforts to protect buyers against the malpractice.

“We normally encourage consumers to know their rights and responsibilities by being alert and questioning on the price and quality of the goods and services.

“However, we have noted that unscrupulous traders dupe buyers with uncertified goods and we have so far taken action.

“Recently, we ceased eleven pharmacies in Blantyre and Lilongwe for excessive pricing on products such as sanitizers, masks as well as gloves.

The commission will continue protecting consumers by reminding their rights and responsibilities in the purchase of any product,” he said.

In his remarks, Consumer Association of Malawi (CAMA) Executive Director, John Kapito blamed passiveness of consumers in determining quality of products before purchasing in the shops or on the markets.
“Most of the times when we (consumers) go to the market, we tend to deliberately look for  substandard or uncertified goods in order to pay less only to discover that in purchasing the item, we have compromised our safety or the item cannot perform to our anticipation.

“No wonder, there is proliferation of substandard goods or services on the market. As CAMA, we believe this can be flushed out if a consumer regards herself or himself as king (the one with money in the pocket).

“They should exercise their rights and responsibilities to demand quality and certified products to value for his or her money,” he said.

On March 23 every year, Malawi joins other countries in commemorating World Consumer Rights Day to raise awareness about consumer rights and responsibilities. Among the rights, include safety, choice, information and effective redress.


FISD the heart of life changing innovations

FISD the heart of life changing innovations

Lilongwe, November 6, 2020: Construction, solar and Irrigation, ground water exploration and drilling, mining, finance for agriculture development are the main five pivotal strategic units FISD has managed to change many lives for the better. “Multitudes of peoplefrom the rural community have all r...

Learning amidst Covid-19

Learning amidst Covid-19

Mchinji, October 28, 2020: Rose is a 16 year old girl in Mangochi in the area of Traditional Authority (TA) Chimwala. She is quite an ambitious girl, she wants to be a nurse when she completes her studies. Being the first born in a family of three, she is a rose in her family as her mother believe...

Lilongwe communities correcting environmental wrongs

Lilongwe communities correcting environmental wrongs

Lilongwe, October 18, 2020:  Some communities in the country's capital, Lilongwe have realized the folly of wanton cutting down of trees, and are now putting things right. The locals in the area of Traditional Authority (TA) Masumbankhunda are paying the price of their actions that have left them m...